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ADSL Pricing & Information Schedule IT’S EASY TO GET STUCK WITH THE WRONG ISP WHEN YOU FIRST SIGN UP FOR BROADBAND. Switch to Montimedia today for your Internet needs FOR FREE and you’ll receive first class service and great rates. Montimedia Internet is easy, fast and most importantly your specialist Internet Service Provider with real support staff and real service. Click Here to see our ADSL2+ plans Click Here to see our 3G Mobile Wireless Broadband plans Click Here to see our Current ADSL & Phone Bundle Specials
$69 once-off setup and activation fee applies to new ADSL services. $39 once-off setup and activation fee applies to ADSL services transferred (churned) from other supporting ADSL providers. No Contract commitment, an $85 early termination fee applies if service is cancelled within 6 months. Our wish is to have you stay because you want to - not because we locked you in with a contract. Uploads are not counted in download cap Monthly payments may only be made via credit card. The service can also be invoiced on a quarterly basis, paid in advance. ADSL services are non-refundable. You must be 18 years old or over to connect to a Montimedia internet service All Max Plus ADSL plans or any other ADSL plans specified by Montimedia may be subject to an acceptable use policy where the service speeds may be reduced to 72Kbps after the allocated data allowance has been used over a customer’s anniversary month. Montimedia reserves the right to reduce service speeds if Montimedia warrants an end user is excessively downloading data to maintain network performance. All shaped ADSL plans have no set download limit. Usage is based on the amount of data transferred through your broadband connection (downloading only). Every month, your usage resets on your 'anniversary date' - the day of the month on which your account was first enabled. For all plans speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, customer premises interference, traffic and equipment. For example about 70% of customers on the 8000kbps service can access speeds around 6000kbps or more. If off-peak data allowance is exceeded, the excess will dip into the peak data allowance. All plans are speed shaped to 72/72Kbps after the peak data allowance has been reached. (Off-peak from 1am - 8am) (1) Max excess cap of $65 2. Plans & Pricing Montimedia services are provided on a monthly basis (month to month) without fixed term contracts. Current plans, rates and pricing are published on Montimedia communications web site and unused calls, hours or data, will not carry over to the next month. Plans, rates and pricing may change from time to time. We will provide you with a least 30 days notice, to the e-mail address you have nominated, of any changes that in our opinion may adversely affect your service. Promotional plans may be subject to special conditions as per Montimedia Website We may or may not notify you of new plans and pricing in future that do not directly affect your active service/s. You must send an email to support@montimedia.com.au to request plan changes. Tasmanian Customers Please Note: We regret that we must pass on an additional surcharge to provide ADSL in your state. ADSL plans with speeds up to 1500Kbps will be charged an additional $3 per month, & plans up to & including ADSL2+ will incur additional $10 per month charge. All prices quoted include GST and are subject to change without notice 3. Features Always-available connection - Connect anytime, no busy signals, dedicated connection to the Internet. Use your phone concurrently - Telephone line can place and receive calls concurrently - no second line needed! Dynamic IP address - Supports PPPoE client software or a PPPoE / PPPoA compatible firewall device. All Operating Systems covered Bring your own ADSL device - Choose the device that suits your needs - bring your own or buy one from us at a competitive rate - see our price list for details. No regional surcharge - Same access prices for any area we cover, metro or regional. Optional $10/month extra for 100 hours of dialup account access per month. 2 mailboxes included. 5 MB Web space included (for personal non-commercial use only). 4. Additional Notes ADSL account application notesWhen you apply for ADSL, you should be aware of certain obligations and conditions once the order form is received by Montimedia. The Montimedia ADSL Early Termination feeThe Home ADSL service is normally provisioned within 5 working days and activated by Montimedia no later that 7 days thereafter at which time Montimedia will commence billing the customer. Customers wishing to terminate their ADSL service with Montimedia prior to the end of the first six months from activation date are liable to pay an early termination fee of $85. Automatic ADSL Service CancellationsPlease be aware that your Montimedia ADSL service will be automatically cancelled by Telstra and a new ADSL service will need to be ordered by you (including a new $69 Activation fee):
We strongly advise that you contact us to discuss any pending changes to your phone service prior to making those changes. We reserve the right to implement traffic management policies to ensure minority of heavy users do not affect the service for the majority of users on the network. It is known that 5% of users account for around 70% of data downloaded at peak times. This obviously impacts the majority of users and as such we reserve the rights to traffic manage specific customers download speeds during peak periods to improve the service for other users. The network is monitored daily on how much data users download during the peak times of the day. From this analysis we can identify the small number of users who are trying to download excessive amounts of data over a small period of time and the even smaller number of users who are downloading vast amounts of data constantly during peak times. Both types of behaviour can be at the detriment of service to the vast majority of users on the network. We reserve the right to traffic manage these users during peak times depending upon the behaviour of the customers in question. To ensure that all users receive the appropriate level of service at peak times we will limit customers who have downloaded an excessive amount of data during a one hour period of the peak time frame. These customers may be limited on a one off basis to 512Kbit/s for the remainder of the peak period for that day or month depending on their plan. The peak period is specified by plan type and may vary from time to time. Sharing Broadband Capacity During peak periods, we also reserve the right to manage the amount of bandwidth allocated to certain applications (such as Peer-to-Peer file sharing) and we refer to this process as 'Application Management'. Controlling the amount of bandwidth allocated to certain applications facilitates the best possible experience for the majority of users on the network. BillingMontimedia recommends monthly credit card payments as any requested changes to services (such as changing Plan) can only be actioned at the start of the next billing period, as per our Terms and Conditions. Also, if selecting quarterly invoicing, the first quarterly service charge plus activation fee and any hardware charges must be paid in full before Montimedia can activate the service - please talk to us if you require further information. For monthly accounts, the setup fee, hardware and first monthly fee will be charged to your Credit Card upon service activation. Montimedia accepts cash, cheque, money orders and major credit cards to pay an invoice. Montimedia services are non-refundable. NotificationTax invoices, Montimedia News & Updates are sent to your Montimedia email address. Web Space and additional email addressesOnce your ADSL service has been activated, you must request that your personal non-commercial webspace is activated and also if you are requiring an additional email box.
5. ADSL Service Options and Charges
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